All Tariffs & Taxes Included. No Extra Charges on Delivery.
We ship Delivered Duty Paid (DDP) to the USA, Canada, Australia and the European Region (including the UK, Switzerland and Norway): meaning all customs duties (tariffs) and taxes (VAT/MwSt./GST) are included in the price. There are no extra fees upon delivery.
USA & Canada & Australia
Country
Carrier
Shipping Costs (Priority Express)
Delivery Time (Priority Express)
USA
FedEx
Free
1–2 Days
Canada
FedEx
Free
1–2 Days
Australia
FedEx
Free
3-4 Days
European Countries
Country
Carrier
Shipping Costs (Priority Express)
Delivery Time (Priority Express)
Austria
FedEx
Free
1 Day
Bulgaria
FedEx
Free
1–2 Days
Croatia
FedEx
Free
1–2 Days
Cyprus
FedEx
Free
1–2 Days
Czech Republic
FedEx
Free
1–2 Days
Denmark
FedEx
Free
1 Day
Estonia
FedEx
Free
1–2 Days
Finland
FedEx
Free
1–2 Days
France
FedEx
Free
1 Day
Germany
FedEx
Free
1 Day
Greece
FedEx
Free
1–2 Days
Hungary
FedEx
Free
1–2 Days
Ireland
FedEx
Free
1–2 Days
Italy
FedEx
Free
1 Day
Latvia
FedEx
Free
1–2 Days
Liechtenstein
FedEx
Free
1 Day
Lithuania
FedEx
Free
1–2 Days
Luxembourg
FedEx
Free
1 Day
Malta
FedEx
Free
1–2 Days
Monaco
FedEx
Free
1–2 Days
Norway
FedEx
Free
1 Day
Poland
FedEx
Free
1–2 Days
Portugal
FedEx
Free
1–2 Days
Romania
FedEx
Free
1–2 Days
Slovakia
FedEx
Free
1–2 Days
Slovenia
FedEx
Free
1–2 Days
Spain
FedEx
Free
1 Day
Sweden
FedEx
Free
1 Day
Switzerland
FedEx
Free
1 Day
United Kingdom
FedEx
Free
1–2 Days
Rest of the world
Country
Carrier
Shipping Costs (Priority Express)
Delivery Time (Priority Express)
All Other Countries
FedEx
Free
2-4 Days
Additional information
Taxes & Duties - We ship Delivered Duty Paid (DDP) to the USA, Canada, Australia and the European Region (including the UK, Switzerland and Norway), meaning all customs duties and taxes (VAT) are included in the price.
- For other countries, local taxes and duties may apply. Please consult your local customs authority for details.
Order Processing Orders placed before 3 pm (Amsterdam Time, GMT+1) are guaranteed same-day shipment. Our warehouse is based in the Netherlands.
Signature Required All deliveries require a signature upon arrival. Please ensure availability to receive your package.
Order Cancellation Once your order has left our warehouse, cancellation is no longer possible.
Delays In case of supply delays, we or FedEx will notify you promptly.
FedEx Priority Express We ship exclusively with FedEx Priority Express, ensuring the fastest and most reliable delivery.
Customs Checks - Orders outside the EU may be subject to random customs inspections, potentially causing delays.
- For U.S. customers: We understand that recent customs changes can feel uncertain. That’s why we take care of everything, from duties to clearance. Delivery is typically within 2 business days, and always within 5 business days.
Taxes & Duties - We ship Delivered Duty Paid (DDP) to the USA, Australia and the European Region (including the UK, Switzerland and Norway), meaning all customs duties and taxes (VAT) are included in the price.
- For other countries, local taxes and duties may apply. Please consult your local customs authority for details.
We hope you love your purchase. If it’s not quite right, you may return it within 14 days. Items must be unworn, with tags attached and in their original packaging.
Effortless returns, picked up from your doorstep
Your parcel includes clear return instructions and a return form. Kindly complete and sign the form before sending your item(s) back.
To request a return label, please email us at customerservice@nonchicashmere.com with your order number, the item(s) you wish to return, and the reason for return.
We offer a FedEx pick-up service right from your home, so you dont no need to leave your house. You may also drop off your return at any nearby FedEx location.
Return process
If you need to return an item, follow these simple steps:
Complete the return form included with your order, stating the reason for return.
Pack the items unworn, with tags attached, in the original packaging.
Place the new return label over the original shipping label.
Schedule a FedEx pick-up starting 14 days after delivery, or drop off your package at a FedEx service point. Use the tracking number on the label for pickup coordination.
Refund process
Once received at our warehouse, refunds are processed within 10 business days.
Return delivery costs
Region/Country
Return Delivery Cost
European Countries
FREE
The UK
£12
The US
$19
Canada
CAD 40
Australia
AU 50
Rest of the World
$35
Exchanges
To exchange an item, please return the original and place a new order for the desired product.
Damages and issues
We ensure your order is handled with care. If you receive a damaged or incorrect item, contact us immediately.
