PRIVACY AND COOKIES POLICY
Last updated: 04-04-2025
This Privacy and Cookies Policy outlines how Nonchi (referred to as “we,” “us,” or “our”) collects, uses, and shares your personal information when you interact with our website, nonchi-amsterdam.com (the “Site”), or use any of our services (collectively, the “Services”). By using the Services, you agree to the collection and use of your information as described in this Privacy and Cookies Policy.
Changes to This Privacy Policy
We may update this Privacy and Cookies Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post the revised policy on the Site, update the “Last updated” date, and comply with any other applicable legal requirements.
Our store is hosted by Shopify, a platform that allows us to offer our products and services. By visiting our store and making a purchase, you acknowledge that Shopify processes your data in order to provide the services we offer through this platform. Please read Shopifys privacy policy before using this website, you can find it here:https://www.shopify.com/nl/legal/privacy/consumers
Information We Collect
-
Information You Provide Directly
When you use our Services, we may ask you to provide certain personal information, including:- Basic contact details such as your name, address, phone number, and email.
- Order information, including billing and shipping addresses, payment information, and purchase history.
- Account details like your username, password, and security questions.
- Customer support information, including any communication you have with us.
-
Information Collected Automatically
We automatically collect information about your interactions with the Site, including:- Usage Data such as your IP address, browser type, operating system, and the pages you visit.
- Information gathered through Cookies and similar technologies that track your interaction with the Site.
-
Information from Third Parties
We may also collect information about you from third parties, including:- Payment processors who handle your payment information.
- Analytics providers who help us understand how you use the Site.
How We Use Your Information
We use the personal information we collect to:
- Provide and improve our Services.
- Process your orders and manage your account.
- Communicate with you about your account, purchases, and customer support inquiries.
- Send you marketing and promotional communications, if you have opted in.
- Detect and prevent fraud and other malicious activities.
- Comply with legal obligations and enforce our terms of service.
Cookies
Like many websites, we use Cookies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences, run analytics, and deliver personalized content. You can manage your Cookie preferences through your browser settings, but please note that disabling Cookies may impact your ability to use some features of the Site.
For detailed information about the Cookies we use and how they work, please refer to Shopify’s Cookie Policy at https://www.shopify.com/legal/cookies.
How We Share Your Information
We may share your personal information with:
- Service providers who assist us with various tasks, such as payment processing, shipping, and customer support.
- Business partners and affiliates who help us operate and improve our Services.
- Legal authorities or other third parties if required by law or to protect our rights and the rights of others.
We do not sell or share sensitive personal information for the purpose of inferring characteristics about you.
User-Generated Content
If you choose to post reviews or other content on our Site, please be aware that this information may be publicly accessible. We are not responsible for the privacy or security of information that you choose to make public.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend that you review the privacy policies of any third-party sites you visit.
Security
We implement reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access and obtain a copy of your information.
- Right to request correction of inaccurate information.
- Right to request deletion of your information.
- Right to object to or restrict processing of your information.
- Right to withdraw consent where we rely on it to process your information.
You can exercise these rights by contacting us at customerservice@nonchicashmere.com
International Users
If you are accessing the Site from outside the Netherlands, please note that your information may be transferred, stored, and processed in the Netherlands or other countries. We will take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy and Cookies Policy, or if you would like to exercise your rights, please contact us at: customerservice@nonchicashmere.com or call us at +31 6 36045555.