Free Worldwide Delivery | All Duties & Taxes Included 

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Stockists

The Netherlands 

Schins Atelier - Maastrichter Smedenstraat 15, Maastricht

Unfold - Markt 27, Delft

Heridas - Denneweg 25B, The Hague

Flow Luxury Fashion - Molenstraat 3, Oss 

Dré - Willemsparkweg 159, Amsterdam 

France

Un Monde à Part - 12 Rue Alexandre Mari, 06300 Nice, France

Canada 

Des Vertes et Des pas Mûres - 141 Av Laurier O, Montreal, Québec

United States 

Roztayger, San Francisco, California. Online store; visit online store here. 

M.M.LaFleur, USA, in stores and online; visit online store here.

Serafina - 2670 Mission St, San Marino, California, 91108; visit online store here. 

Wendy Foster Montecito- 516 Ysidro Rd, Santa Barbara, California, 931008

Jane Boutique - 27 Market St Unit 2, Williston 

For wholesale inquiries, please reach out to sales@nonchicashmere.com

Free worldwide Express Delivery

USA & Canada & Australia
Country Carrier Shipping Costs (Priority Express) Delivery Time (Priority Express)
USA FedEx Free 2-4 Days
Canada FedEx Free 2-4 Days
Australia FedEx Free 4-6 Days

European Countries
Country Carrier   Shipping Costs (Priority Express) Delivery Time (Priority Express)
Austria FedEx Free 1-3 Days 
Belgium  FedEx Free 1 Day 
Denmark FedEx Free 2-3 Days
Finland FedEx Free 4 Days
France FedEx Free 1-2 Days
Germany FedEx Free 1-2 Days 
Greece FedEx Free 2-4 Days
Ireland FedEx Free 1–3 Days
Italy FedEx Free 1-3 Days
Liechtenstein FedEx Free 1-3 Days
Luxembourg FedEx Free 1-2 Days
Monaco FedEx Free 1–3 Days
Netherlands  FedEx  Free  1 Day 
Norway FedEx Free 2-3 Days
Poland FedEx Free 1–3 Days
Portugal FedEx Free 1–4 Days
Spain FedEx Free 1-3 Days
Sweden FedEx Free 2-3 Days
Switzerland FedEx Free 2-3 Days
United Kingdom FedEx Free 1–3 Days

Rest of the world
Country Carrier

Shipping Costs (Priority Express)

 Delivery Time (Priority Express)
All Other Countries           FedEx  Free 3-6 Days


Additional information

Taxes & Duties
- All customs duties, tariffs, and VAT are fully covered worldwide. There are no unexpected fees upon arrival.

Order Processing
Orders placed before 2 pm (Amsterdam Time, GMT+1) are guaranteed same-day shipment. Our warehouse is based in the Netherlands.

Signature Required
All deliveries require a signature upon arrival. Please ensure availability to receive your package.

Order Cancellation
Once your order has left our warehouse, cancellation is no longer possible.

Returns
Please refer to our Returns & Exchange policy.

Delays
In case of supply delays, we or FedEx will notify you promptly.

For any questions, contact our customer service at customerservice@nonchicashmere.com or visit our contact page.

Returns & Exchange

We hope you love your purchase. If it’s not quite right, you may return it within 14 days. Items must be unworn, with tags attached and in their original packaging.            

Effortless returns, picked up from your doorstep

Your parcel includes clear return instructions and a return form. Kindly complete and sign the form before sending your item(s) back.

To request a return label, please email us at customerservice@nonchicashmere.com with your order number, the item(s) you wish to return, and the reason for return.

We offer a FedEx pick-up service right from your home, so you dont no need to leave your house. You may also drop off your return at any nearby FedEx location.

Return process

If you need to return an item, follow these simple steps:

  1. Complete the return form included with your order, stating the reason for return.
  2. Pack the items unworn, with tags attached, in the original packaging.
  3. Place the new return label over the original shipping label.
  4. Schedule a FedEx pick-up starting 14 days after delivery, or drop off your package at a FedEx service point. Use the tracking number on the label for pickup coordination.

Refund process

Once received at our warehouse, refunds are processed within 10 business days.

Return delivery costs
Region/Country
Return Delivery Cost
European Union (EU zone + Norway, Switzerland) FREE
The UK £35
The US $40
Canada CAD 55
Australia AU 70
Rest of the World $40


Exchanges 

To exchange an item, please return the original and place a new order for the desired product.

Damages and issues

We ensure your order is handled with care. If you receive a damaged or incorrect item, contact us immediately.

customerservice@nonchicashmere.comFAQ & Contact