Meet us
We’re always open to thoughtful partnerships, wherever you are.
E-mail us at: sales@nonchicashmere.com.
Showroom
We would be delighted to connect with you.
Our collection can be viewed privately in:
For more information or to schedule a private appointment, please reach out via the contact form below or email us directly at sales@nonchicashmere.com.
Free worldwide Express Delivery
All Tariffs & Taxes Included. No Extra Charges on Delivery.
We ship Delivered Duty Paid (DDP) to the USA, Canada, Australia and the European Region (including the UK, Switzerland and Norway), meaning all customs duties (tariffs) and taxes (VAT/MwSt./GST) are included in the price. There are no extra fees upon delivery.
| Country | Carrier | Shipping Costs (Priority Express) | Delivery Time (Priority Express) |
|---|---|---|---|
| USA | FedEx | Free | 1–2 Days |
| Canada | FedEx | Free | 1–2 Days |
| Australia | FedEx | Free | 3-4 Days |
| Country | Carrier | Shipping Costs (Priority Express) | Delivery Time (Priority Express) |
|---|---|---|---|
| Austria | FedEx | Free | 1 Day |
| Bulgaria | FedEx | Free | 1–2 Days |
| Croatia | FedEx | Free | 1–2 Days |
| Cyprus | FedEx | Free | 1–2 Days |
| Czech Republic | FedEx | Free | 1–2 Days |
| Denmark | FedEx | Free | 1 Day |
| Estonia | FedEx | Free | 1–2 Days |
| Finland | FedEx | Free | 1–2 Days |
| France | FedEx | Free | 1 Day |
| Germany | FedEx | Free | 1 Day |
| Greece | FedEx | Free | 1–2 Days |
| Hungary | FedEx | Free | 1–2 Days |
| Ireland | FedEx | Free | 1–2 Days |
| Italy | FedEx | Free | 1 Day |
| Latvia | FedEx | Free | 1–2 Days |
| Liechtenstein | FedEx | Free | 1 Day |
| Lithuania | FedEx | Free | 1–2 Days |
| Luxembourg | FedEx | Free | 1 Day |
| Malta | FedEx | Free | 1–2 Days |
| Monaco | FedEx | Free | 1–2 Days |
| Norway | FedEx | Free | 1 Day |
| Poland | FedEx | Free | 1–2 Days |
| Portugal | FedEx | Free | 1–2 Days |
| Romania | FedEx | Free | 1–2 Days |
| Slovakia | FedEx | Free | 1–2 Days |
| Slovenia | FedEx | Free | 1–2 Days |
| Spain | FedEx | Free | 1 Day |
| Sweden | FedEx | Free | 1 Day |
| Switzerland | FedEx | Free | 1 Day |
| United Kingdom | FedEx | Free | 1–2 Days |
| Country | Carrier |
Shipping Costs (Priority Express) |
Delivery Time (Priority Express) |
|---|---|---|---|
| All Other Countries | FedEx | Free | 2-4 Days |
Order Processing
Orders placed before 3 pm (Amsterdam Time, GMT+1) are guaranteed same-day shipment. Our warehouse is based in the Netherlands.
Signature Required
All deliveries require a signature upon arrival. Please ensure availability to receive your package.
Order Cancellation
Once your order has left our warehouse, cancellation is no longer possible.
Returns
Please refer to our Returns & Exchange policy.
Delays
In case of supply delays, we or FedEx will notify you promptly.
FedEx Priority Express
We ship exclusively with FedEx Priority Express, ensuring the fastest and most reliable delivery.
Customs Checks
- Orders outside the EU may be subject to random customs inspections, potentially causing delays.
- For U.S. customers: We understand that recent customs changes can feel uncertain. That’s why we take care of everything, from duties to clearance. Delivery is typically within 2 business days, and always within 4 business days. We are so confident in our delivery reliability that if your order has not arrived within 8 business days, we will refund the full amount and you may keep your purchase.
Taxes & Duties
- We ship Delivered Duty Paid (DDP) to the USA, Australia and the European Region (including the UK, Switzerland and Norway), meaning all customs duties and taxes (VAT) are included in the price.
- For other countries, local taxes and duties may apply. Please consult your local customs authority for details.
For any questions, contact our customer service at customerservice@nonchicashmere.com or visit our contact page.
We hope you love your purchase. If it’s not quite right, you may return it within 14 days. Items must be unworn, with tags attached and in their original packaging.
Your parcel includes clear return instructions and a return form. Kindly complete and sign the form before sending your item(s) back.
To request a return label, please email us at customerservice@nonchicashmere.com with your order number, the item(s) you wish to return, and the reason for return.
We offer a FedEx pick-up service right from your home, so you dont no need to leave your house. You may also drop off your return at any nearby FedEx location.
If you need to return an item, follow these simple steps:
Once received at our warehouse, refunds are processed within 10 business days.
Region/Country |
Return Delivery Cost |
|---|---|
| European Countries | FREE |
| The UK | £12 |
| The US | $19 |
| Canada | CAD 40 |
| Australia | AU 50 |
| Rest of the World | $35 |
To exchange an item, please return the original and place a new order for the desired product.
We ensure your order is handled with care. If you receive a damaged or incorrect item, contact us immediately.
