The World’s Finest GOTS-certified Cashmere
Free Delivery
We’ll pick up your Return at Home
Cashmere with a Story
Andalusian Roadtrip
Sustainable and Ethical Cashmere
The Golden Mile Guide
Cashmere Care
Nonchi is committed to delivering your order promptly and with care. Please review our shipping details below for information on costs, delivery times, and other key details.
We ship DDP (Delivered Duty Paid) shipping to the EU, USA and Canada. This means that all customs duties, taxes, and import fees are included in the price.
Free Priority Express Delivery
USA & Canada
| Country | Carrier | Shipping Costs (Priority Express) | Delivery Time (Priority Express) |
|---|---|---|---|
| USA | FedEx | Free | 1–2 Days |
| Canada | FedEx | Free | 1–2 Days |
European Countries
| Country | Carrier | Shipping Costs (Priority Express) | Delivery Time (Priority Express) |
|---|---|---|---|
| Austria | FedEx | Free | 1 Day |
| Bulgaria | FedEx | Free | 1–2 Days |
| Croatia | FedEx | Free | 1–2 Days |
| Cyprus | FedEx | Free | 1–2 Days |
| Czech Republic | FedEx | Free | 1–2 Days |
| Denmark | FedEx | Free | 1 Day |
| Estonia | FedEx | Free | 1–2 Days |
| Finland | FedEx | Free | 1–2 Days |
| France | FedEx | Free | 1 Day |
| Germany | FedEx | Free | 1 Day |
| Greece | FedEx | Free | 1–2 Days |
| Hungary | FedEx | Free | 1–2 Days |
| Ireland | FedEx | Free | 1–2 Days |
| Italy | FedEx | Free | 1 Day |
| Latvia | FedEx | Free | 1–2 Days |
| Liechtenstein | FedEx | Free | 1 Day |
| Lithuania | FedEx | Free | 1–2 Days |
| Luxembourg | FedEx | Free | 1 Day |
| Malta | FedEx | Free | 1–2 Days |
| Monaco | FedEx | Free | 1–2 Days |
| Norway | FedEx | Free | 1 Day |
| Poland | FedEx | Free | 1–2 Days |
| Portugal | FedEx | Free | 1–2 Days |
| Romania | FedEx | Free | 1–2 Days |
| Slovakia | FedEx | Free | 1–2 Days |
| Slovenia | FedEx | Free | 1–2 Days |
| Spain | FedEx | Free | 1 Day |
| Sweden | FedEx | Free | 1 Day |
| Switzerland | FedEx | Free | 1 Day |
| United Kingdom | FedEx | Free | 1–2 Days |
| Country | Carrier |
Shipping Costs (Priority Express) |
Delivery Time (Priority Express) |
|---|---|---|---|
| All Other Countries | FedEx | €19,90 | 2-4 Days |
Order Processing:
Signature Requirement:
Cancellation:
Returns:
Delays:
FedEx:
Customs Checks:
Taxes & Duties:
If you have any questions regarding our shipping policy, please contact our customer service team at customerservice@nonchicashmere.com or view Nonchi's contact page.
Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it within 14 days. Items must be unworn, with tags, and in original packaging.
We include a return label in your package and offer a FedEx pick-up service right from your home, so you don’t need to leave the house to return your items. You may also drop off your return at any nearby FedEx location.
If you need to return an item, follow these simple steps:
| Region/Country | Return Delivery Cost |
|---|---|
| European Countries | FREE |
| The UK | £20 |
| The US | $33 + import duties & taxes paid at the time of delivery |
| Canada | CAD 40 |
| Rest of the World | $45 |
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We take great care in ensuring your order arrives in the best condition. If you receive a damaged item or the wrong product, please contact us immediately.
For any inquiries or concerns regarding returns, exchanges, or anything else, our dedicated team is here to assist you. Please reach out at customerservice@nonchicashmere.com or visit Nonchi's FAQ & Contact page.
